Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • Learn effortlessly the way to modify a document or move a database from our array of how to video tutorials.

  • Ticketing System
  • A Ticketing System

  • The customer support team is on–line 24x7x365 to respond to all your queries. You will receive an answer within less than one hour after the ticket application.

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Forms of Help and Support

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you have problems utilizing our shared hosting services or demand more resources for your web–sites, just let us know and we’ll give you the best advice.

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  • VPS Hosting Support
  • VPS Help & Support

  • In case you encounter issues utilizing your SolusVM admin interface, or with any of the free scripts the VPS has been pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help

  • If you need to get proficient guidance from an admin technician or need to change the setup of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of seasoned technicians equipped to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year round.
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