Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section built into MYGARALIS.COM’s Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common problem that you might face, they are contributed by our support team of knowledgeable techs.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of instructional video tutorials that detailedly explain how to settle a typical issue associated with your shared hosting account. You will find the how–to videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer support service and come with a 1–hour support ticket response time guarantee. Our well–trained customer service technicians will be online 24/7/365 and will fix any problem that you could stumble upon within maximum one hour after the ticket submission. In the majority of cases, a response will be provided to you in less than 20 minutes.