Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response guarantee with all of our shared hosting packages, meaning that each individual support request you submit is going to be reacted to within an hour maximum. Our support crew members are qualified to speedily correct any situation and to offer you quick information on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a crew of qualified specialists who will be able to answer to your question promptly. You can get hold of the tech support staff by starting a customer assistance ticket from your Web Hosting Control Panel or by posting us an e–mail message. On working days, you may also call us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a substantial practical knowledge base which is integrated into all sections. In each area, you’ll find a Help press button which will load for you a group of step–by–step guides on how to take advantage of a specific function or conduct a specific action. Furthermore, we have generated course movies to make sure you get a better idea of the Control Panel’s interface.