1 hour ticket response
We are committed to delivering a quick and proper response to each ticket sent by a user. Our competent technicians will examine your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average customer support ticket response time has proven to be 20 minutes.
A Top–Quality Client Support Service
We have a team of web hosting support technicians who are ready to reply to all your questions every time you need assistance. The majority of our help desk support staff members have several years of experience in the shared hosting realm, which implies that you can always rely on fast and accurate answers to your questions.
An Easy–to–Browse Help Section
Built into the Web Hosting Control Panel is an easy–to–browse Help Center section, which offers you a variety of sources of information. You can search through a routinely updated knowledgebase offering web hosting account management articles and site administration articles, check out the step–by–step video tutorials or have a look at our F.A.Q. section.
