Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Guarantee

  • Our tech help and support Department is on duty round–the–clock to attend to all your support needs. Every ticket you send to us will be solved within up to 60 mins. If your situation demands the assistance of an admin, we’ll send the ticket to the person on duty and will let you know that the issue will soon be resolved.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We give you round the clock technical help and support by using a ultra–fast ticketing platform integrated into your Control Panel. You can easily write to us whenever you want about any of the applications that come pre–installed on the virtual server, this includes the desired Operating System, the server management panel and our custom created Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that is provided at zero cost in your virtual server, you will find a content rich Help section, which includes all that you should know about monitoring your web pages and applications. We have included a wide array of how–to content articles and video tutorials that show the standard site management tasks in an easy to read manner.